Three things we got wrong about settlement

We built for the happy path for far too long.

One: netting is not an optimisation

It is the product. We treated it as a performance feature and shipped it late.

Two: failure has to be a state

A settlement that has not happened yet and one that will never happen are different things, and for a year our system called them the same thing.

Three: nobody reads the receipt

They read the balance. The receipt matters at exactly one moment: when the balance is wrong.